Help center

Anyone 18 or older can bid. No dealer license is needed. You register, verify your phone and upload a photo of your driver’s license or state ID, and you can bid. Register

No. Registering, watching cars and saving searches are free. You only pay when you win a car: its price plus the buyer’s fee.

Every day at 2:00 PM Eastern a new set of cars goes up, and each auction runs about 24 hours, with closing times a couple of minutes apart. Schedule

Yes. A bid is a promise to buy at that price if you win. Read the flaws, the inspection and the photos before you bid. How bidding works

You can enter the most you are willing to pay; the site bids for you, one step at a time, only as high as needed. Other bidders never see your maximum.

The auction is extended, so nobody wins by sniping in the final seconds. Details

5% of the price, minimum $250, maximum $7,500. The bid box shows the total before you bid. Sales tax, title and registration are paid in your own state. Fees

Within 3 days of winning, using the instructions on the invoice in your account.

Yes, in house: $10,000 minimum down, from 4.9% APR, terms up to 72 months, subject to credit approval. Estimate and apply

Yes, nationwide. Shipping is paid on delivery, in cash, by cashier’s check or by credit card, in the amount stated in the delivery agreement / bill of lading. The car itself is paid before pickup. Shipping

The listing shows the state when we have it. When it says “Location on request”, call us and we will tell you exactly where it is, so you can price transport or an inspection.

One of our agents went to the car, photographed it and checked it point by point. Only cars actually inspected carry the badge. How we inspect

How much of the car a listing shows: undercarriage, engine bay, a written flaw list, inspection, history. It is on every card, low scores included.

You have 14 days or 500 miles, whichever comes first, to report it. This is not a warranty. The full policy